Custom Exotel API integration that links your cloud telephony with your CRM, AI voice agents and automation workflows — so every call is logged, every lead is captured and every team member is looped in automatically.
From a simple CRM call-log sync to a fully AI-powered inbound call centre — built right and built to scale.
Every inbound and outbound call logged automatically in your CRM — with duration, recording, caller ID and outcome — so your team never misses a touchpoint.
We connect Exotel to an AI voice agent that answers, qualifies and routes every inbound call — and logs the outcome directly to your CRM without human intervention.
Custom Exotel IVR flows — welcome menus, press-1 routing, agent transfer logic and voicemail fallback — designed around how your callers actually behave.
Your sales team clicks a button in your CRM or web app and Exotel connects the call instantly — with automatic logging and recording attached to the contact record.
Exotel webhook events — call connected, call ended, missed call — trigger automation workflows in n8n, Zapier or your own backend in real time.
Call data from Exotel consolidated into dashboards and reports — volume trends, response rates, agent performance and missed-call recovery workflows.
We work with the full Exotel API surface — so you get the most out of the platform from day one.
Virtual numbers, masked calling and high-availability call routing for inbound and outbound.
Multi-level IVR menus, business-hours routing, holiday schedules and voicemail.
One-click outbound calling from any browser-based CRM or custom interface.
Automatic recording, secure storage and direct links attached to CRM contact records.
We map your current inbound and outbound call process to identify exactly what needs to be connected and automated.
We design the Exotel API flow, IVR logic, webhook events and CRM field mapping before a single line of code is written.
Webhooks, API connections, click-to-call and AI agent routing — built and tested against your live Exotel account.
Every call scenario tested — inbound, outbound, missed, transferred and after-hours — before any go-live.
Deployed with monitoring and error alerts, plus optional ongoing support for IVR updates and flow changes.
Every inbound call creates or updates a lead in your CRM automatically — with caller details, call recording and follow-up task.
Exotel + AI voice agent handles first-line triage, answers FAQs and routes complex calls to the right human agent.
Patients call an Exotel number, an AI agent books the appointment and the calendar, CRM and patient record all update instantly.
Each property enquiry call is tracked, recorded and linked to the right listing and agent in your CRM — zero manual work.
Missed calls on Exotel trigger an automatic WhatsApp or SMS callback request to the caller — so no lead goes cold.
Exotel call data piped into a live dashboard — volume by team, agent response times, missed-call rate and recovery metrics.
We wire Exotel into the tools your team already uses — no platform switch, no disruption.
"Before this, our agents were manually logging every call into the CRM. Evynta connected Exotel to HubSpot and now every call — duration, recording, notes — appears automatically. Saved us hours a day."
"We set up an AI voice agent on our Exotel number so it handles first contact, qualifies the caller and routes them to the right clinic. Our front desk now only handles bookings, not every inbound call."
Exotel is a cloud telephony platform used widely across India and Southeast Asia for IVR, call tracking, click-to-call, virtual numbers and SMS. We integrate Exotel with CRMs like HubSpot, Salesforce and Zoho, with AI agents, with n8n and Zapier automation workflows, and with your custom internal systems via Exotel's API and webhooks.
Yes. We connect Exotel to AI voice agents so incoming calls are answered, triaged and routed by AI — and call transcripts, outcomes and lead data are logged automatically in your CRM without any manual work.
Exotel click-to-call lets agents initiate calls directly from a CRM or web interface with one click. We integrate this with your CRM so the call is logged automatically, a call recording is attached and the contact record is updated in real time — no manual entry needed.
Yes. We design and configure Exotel IVR flows — welcome messages, input menus, call routing logic and fallback handling — and connect them to your CRM and AI agents so every caller is handled consistently and their data is captured automatically.
Exotel integration projects start from $500 for a basic CRM connection with call logging. More complex builds involving AI voice agents, multi-step IVR flows and custom webhooks typically range from $1,200 to $6,000+, depending on scope. See our pricing page for full details.
A standard Exotel CRM integration with call logging and click-to-call is typically live in 5–7 business days. A full build with AI voice routing, IVR flow and multi-system sync usually takes 2–4 weeks depending on complexity.
Telephony becomes a true growth channel when it's connected to an AI layer and an automated CRM.
An AI agent that answers your Exotel calls, qualifies callers and routes them — 24/7, with zero agent cost.
A CRM that receives Exotel call data in real time — every call logged, every lead scored, every follow-up scheduled.
Exotel webhook events feeding multi-step automation workflows — missed calls, completed calls, recordings and more.
Book a free 30-minute consultation. We'll map your current call flow and give you a clear integration plan, timeline and quote — no obligation.
Starting from $500 · Live in 5–7 days · UAE, USA, UK & India